Can I book a tour with you and pay for the tour when I get picked-up?

No. At the moment of booking at least the 50% of the tour price will need to be paid, which is not refundable. The remaining 50% should be paid within the day before the tour.

Do you offer discount if I buy several tours with you?

Yes. With a minimum of three pax sitting in coach tours, we offer a 10% discount.

What flight operators do you recommend for internal flights?

The country’s two mains airlines (Thai Airways and Bangkok Airways) are more expensive but include a checked luggage weight of 20 kg. Air Asia is one of the low-cost companies, with several flights leaving from Bangkok and even Chiang Mai.

What is the latest time I can book a tour?

The latest time is 48 hours before the tour date, and depending on the availability of places. Short notice requests will be attended, though we cannot guarantee a seat.

What is the best time of the year to be in Krabi?

I would like to say ‘the whole year’. In the so called “green season” Krabi offers a different image of itself, still very interesting and enjoyable. At a normal weather conditions, green season rain may be limited to a few hours a day. The best period to visit Krabi if you aim at dry weather is between November and April, when the monsoon has already left the country.

Can I be picked up from a private accommodation?

Yes, we can instruct the driver to pick you up from an exact location, or from a well-known location nearby.

What is the maximum amount of people allowed on the speedboat tours?

This depends from the dimensions of the boat. The speed boats in the range can load 10, 25, 30 and 45 people.

Do you provide free airport transfer if purchasing multiple tours?

Normally not, but we can consider this request case by case.

What happens if the tour is cancelled by the tour operator?

If the tour is cancelled by the tour operator the full amount of the tour will be refunded.

Do we need to purchase any kind of insurance?

Usually all tours and transfers are insured. We however recommend clients to purchase their private travel insurance.

Can I cancel or change the date of the tour? If yes, how long before?

You cancel or change the date of the tour no latest than 24 hours before departure. Cancellations or date changes with less than 24 hours notice will not be refunded except in special cases.

What if the weather is really bad when I get picked up for the tour?

We should consider that in most cases, bad weather at the time of pick up does not mean bad weather for the whole day. If the weather is just rainy, the tour will proceed as planned. If there is a formal bad weather warning from the local authorities, the tour will be cancelled and the money refunded. In all other cases, if the client decides to cancel the tour, penalty fees will apply.

How will I be picked-up for the tour?

A minibus or a passenger truck will come to pick you up at your hotel or at the place and time specified on the voucher

What if the bus is not coming to pick us up?

At the moment of the booking we will specify on the voucher a telephone number to contact by WhatsApp or through the bell boy of your hotel, in case the transfer has a delay of 10 minutes or more. Usually these delays are standard and depend on traffic or other small issues, but we prefer to recheck where the driver is and how long he needs to reach you

What if I prefer vegetarian or halal food?

Just inform us at the moment of booking and let us know if you have any food allergies. We will arrange your meals accordingly

What if I cannot print or if I forget to bring the tour voucher with me?

You can show a stored version of the voucher on your mobile phone, if you have it. If you have not stored it on your mobile phone and have lost the print out version, ask the pick up staff to contact us on our mobile phone.

Do you arrange pick up in Khao Lak, Phi Phi Islands or neighbouring islands?

We provide transfer services from almost everywhere in the Krabi province. If your location is not indicated on the price list, just contact us to have a separate quotation

Do you pick up from the airport for tours?

If your flight arrives in time to catch a coach tour, we can pick you up from the airport at a surcharge. For any private tour, the quotation may include airport pick up if required