All the transfers by speedboats are on a join basis, on boats that carry up to 45 passengers. Transfers can be subject to changes without prior notice, according to the weather and tide conditions.
Since all the transfers are by speedboat, we recommend to travel with a light baggage.
When departing / arriving in Railay, you can ask the staff of your hotel for assistance in moving your luggage.
In Phi Phi Islands, hotel representatives will be waiting for you with a sign at the pier, if previously informed of your arrival.
In most islands the pick up/ drop off is directly on the beach. The boat crew will help you with your luggage, but be prepared to handle it mostly by yourselves.
For emergencies or further assistance, you can call:
Pluto (+66) 0629989745 (Italian, English, Spanish)
Alice (+66) 0622423997 (English, Thai)